These Terms and Conditions ("Terms") govern your use of the website at www.tmacheatingandcooling.com and the services provided by TMAC Heating & Cooling LLC ("we," "us," or "our"). By accessing our website or using our services, you agree to be bound by these Terms.
Business Contact Information:
TMAC Heating & Cooling LLC
67117 Charles McDaniel Rd, Kentwood, LA 70444
Phone: (985) 514-7762
1. Services
TMAC Heating & Cooling LLC provides residential and commercial HVAC services, including air conditioning repair and installation, heating system repair and installation, general HVAC maintenance, mechanical contracting, and commercial appliance repair. All services are performed by trained technicians in accordance with applicable Louisiana state licensing requirements.
2. Service Agreements and Estimates
Service estimates are provided based on the information available at the time of inspection. Final costs may vary if additional work is needed beyond the original scope. We will notify you of any changes in cost before proceeding with additional work. All estimates are valid for 30 days from the date of issue unless otherwise stated.
3. Scheduling and Appointments
Appointment times are approximate. We make every effort to arrive within the scheduled window but are not liable for delays caused by prior service calls, traffic, weather, or other circumstances beyond our control. We will contact you if there is a significant delay.
4. Payment Terms
Payment is due upon completion of service unless other arrangements have been made in writing. We accept cash, check, and major credit cards. A service call fee may apply and will be communicated at the time of scheduling. Returned checks are subject to applicable fees.
5. Warranties
Labor warranties are provided for a period specified at the time of service. Manufacturer warranties on parts and equipment are separate and governed by the manufacturer's terms. Our labor warranty does not cover damage caused by misuse, neglect, acts of nature, or modifications made by others. Warranty claims must be submitted by contacting us directly.
6. Cancellations
You may cancel or reschedule a service appointment at no charge by providing at least 24 hours' notice. Cancellations with less than 24 hours' notice may be subject to a cancellation fee.
7. SMS / Text Messaging Terms
By opting in to receive text messages from TMAC Heating & Cooling LLC, you agree to the following:
- You consent to receive recurring automated text messages related to appointment scheduling, service updates, and follow-ups.
- Message frequency varies based on your service activity.
- Message and data rates may apply depending on your mobile carrier plan.
- Consent is not required as a condition of purchasing any service.
- You may opt out at any time by replying STOP to any message.
- For help, reply HELP or call (985) 514-7762.
We will not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes. Your information will only be used to deliver the services you requested.
For full details on how we handle your personal data, please review our Privacy Policy.
8. Property Access and Conditions
You agree to provide safe and reasonable access to the areas where service is to be performed. This includes clearing the area around indoor and outdoor equipment, securing pets, and ensuring a safe working environment. We are not responsible for pre-existing conditions, code violations, or damage discovered during service that is unrelated to our work.
9. Limitation of Liability
To the fullest extent permitted by law, TMAC Heating & Cooling LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.
10. Website Use
The content on our website is provided for general informational purposes only. While we strive to keep information accurate and up to date, we make no warranties about the completeness, reliability, or accuracy of the information. Your use of the website is at your own risk.
11. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of TMAC Heating & Cooling LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Louisiana. Any disputes arising from these Terms or our services shall be resolved in the courts of Tangipahoa Parish, Louisiana.
13. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.
14. Contact Us
If you have questions about these Terms, contact us:
TMAC Heating & Cooling LLC
67117 Charles McDaniel Rd, Kentwood, LA 70444
Phone: (985) 514-7762
Website: www.tmacheatingandcooling.com